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Domestic Customers

Moving in to a connected property?

Moving in to a connected property?

Already a customer?

Congratulations, you’re already enjoying some of the cleanest,
greenest and competitively priced energy around.


Manage your account.

Moving Home

Let us know you’re moving out and we’ll start the process.

Direct Debit

Set up a direct

Ways to Pay

Choose the best
option for you.

Report a Fault

Options for when
something is not right.

Help & Support

Have a question?
Start here.

Some of our customers may require a little extra help.

If you are of pensionable age, have a disability or are chronically sick, blind, deaf or depend on electricity for medical reasons, then we have a range of additional support services available.

Simply share your details with us using our Priority & Vulnerable Customer Registration form and we’ll make you a priority.