Scheduled Maintenance Work

26/09/2024 – Moonstone House (Milton Keynes) – energy supply interrupted. This is related to a rupture in the cold water main on the Landlord supply side of the system, that resulted in flooding of the building. ThamesWey will restore energy supply once is considered safe to do so. (This information will be updated throughout the day.)

Notice of Electrical Network Maintenance Works

A planned interruption to your Electrical supply to carry out essential maintenance will take place in September (Milton Keynes) and October (Woking). This interruption will also interrupt the service of Heat and Hot Water to your properties during the outages.

During this period there will be disruption of service.

We will provide further details in the next few weeks, including the dates where your service will be impacted.

We apologise for any inconvenience this interruption may cause.

For general queries regarding the supply of energy from ThamesWey please contact our Customer Services team on 0345 601 5515.

Impacted Sites:

Woking:

  • Lightbox
  • Peacocks Shopping
  • Peacocks Waste Converter
  • WWF
  • Brewery Road WBC Car Park
  • Civic Offices
  • Victoria Gate (Surrey CC)
  • Victoria Way Car Park
  • Big Apple
  • Enterprise Place
  • Victoria Way Energy Centre
  • Double Tree Hotel
  • YPOD
  • Hollywood House

Milton Keynes:

  • Vizion – Amethyst, Opal, Quartz, Jasper, Garnet, Pearl, Retail Units A1, A2, B, C and D, Landlord essential services supply –24/09/2024: 22:00 until 07:00
  • Vizion – Ruby, Topaz, Jade, Sapphire, Retail Units E North, E South, F and G, Landlord main services supply – 25/09/2024: 22:00 until 07:00
  • Vizion – Petersfield Green, Moonstone, Retail L1 and L2, Sainsbury’s – 26/09/2024: 22:00 until 07:00